For account access, technical help, privacy requests or community concerns, email nordien.shaheed@gmail.com. Never send your password or journal PIN.
Delete your account in You → Password & account → Delete account. Manage or cancel Mindwell Plus in your iPhone Settings → Apple Account → Subscriptions. Account deletion does not cancel an Apple subscription. Use Restore purchases in Mindwell Plus to restore an existing subscription.
Be respectful. Harassment, threats, hate speech, sexual exploitation, illegal content, spam and content encouraging self-harm are prohibited. Posts and replies require approval before other members can see them. Use the menu on a post or reply to report content or block its author. Reports hide content pending review. Moderators may remove content or restrict accounts. Contact support for urgent moderation concerns.
Mindwell helps with habits, reflection and planning. It does not diagnose or treat medical conditions and is not monitored as an emergency service. If you are in immediate danger, contact local emergency services.
Recovery support in You → Recovery support is free. It includes a private day counter, an urge timer, an urge log and help line numbers. For alcohol or drugs in South Africa, the SADAG Substance Abuse Helpline is 0800 12 13 14, available 24 hours a day. For gambling, call the National Responsible Gambling Programme on 0800 006 008. Mindwell is not a treatment programme and does not replace professional care.